Feed the Merch Girl

This is one of those potentially cumudgeon-y posts so I will qualify it with this first:

THANK YOU FOR BUYING THE MERCHANDISE. Really. It makes a huge difference in bottom line, sometimes. Gigantic.

That being said, some tips for a successful trip to the merch table:

1. Ask questions. We love questions! I will help you find what album the song you really liked is on because I know them inside and out. This is not always the case of merch table folks (some might just be volunteering and have no idea who the artist is) but then feel free to ask the artist! They know their albums the best, too. And I’ll admit it – the print is tiny, and venues are dark. Don’t be scared to ask what is where.

2. Don’t ask the artist or the merch person which one is their favorite. There are no favorites. If they had a favorite, why would the others be on the table? All the albums are great, so whatever you take home will be great.

3. It is kind of weird if you try on the shirt at the table and then don’t buy it, but I’ve let it happen before.

4. DON’T SET YOUR BEER ON THE CDS! Or the mailing list! Or the shirts! The merch is not a coaster. We don’t sell coasters. Same goes for coffee or whatever beverage is your poison of choice.

5. Be patient if it’s crowded. It is my job to help each customer and then accurately log each transaction so I can report it later. Help the merch person keep their count accurate.

I look forward to merching with you soon.

Susan Gibson
Gruene Hall yo.

You know, I’d almost let the title go.  I have been The Boss’s Merch Girl (Merch Female, Merch Person?  Merch Attendant?) for 2.5 years now, going on 3.  It was my first job with Team SG, and oddly my first time out on the road opened a big door for my prospects with the business.

We were in Davis, Oklahoma – my first time hitching a ride in the van, and my first official Merch Girl show instead of me just saying, “Hey I’m around I’ll help please let me help LET ME BE OF SERVICE PLEEEEEASE!”  I definitely had to have a purpose to go to Davis, OK.  (Which is a lovely town, by the way).  The show was great and I sold a METRIC CRAP TON of merchandise.  (Here is the full recap in real time from my blog archives if you want to re-live it with me and see how long my hair was – dear Lord it was long, who allowed that?). I thought, “Can it always be like this?”

Turns out it can’t.  I have had good merch days and kinda “meh.” merch days since Davis, some approaching the glory that was Oklahoma, but never ever topping that first number.

Until Sunday, February 27th, 2011.  Yes, folks, I topped Oklahoma.  What better place to do it than at The Boss’s Gruene Hall CD Release.  Fabulous.  I was on my feet the whole four hours it seemed, and folks were pleasant and fun and happy to be getting the new album.  The band was smokin’ and the weather was lovely (albeit slightly alarmingly warm for February already butthisisnottheplacetogripeabouttheweatherjpo!)  A perfect storm.

I’m looking forward to topping my new record at the CD Release shows this coming weekend…bring it.  I got yer Sharpie right here.